Coaching for management and front-line staff

Train your frontline staff and get your development project to the finish line - with the same money!

Guidin's coaching focuses on the concrete development of chaperones - strengthening emotional and situational skills, change management skills and effective interaction.

Learning always takes place in a practical situation, in the midst of real change. This ensures that chaperones develop their skills when they need them - while supporting the achievement of organisational goals.

LEARNING MEETS EVERYDAY REALITY

One coaching, multiple impact

Guidin's coaching focuses on the concrete development of chaperones - strengthening emotional and situational skills, change management skills and effective interaction. Learning always takes place in a practical situation, in the midst of real change. This ensures that chaperones develop their skills when they need them - while supporting the achievement of organisational goals. Our coaching focuses on the essentials:
  • Strategic direction - how to lead change towards objectives?

  • Models of action - how to deal with challenging everyday situations?

  • Barriers and enablers - what needs to be dismantled or strengthened?
  • Interaction - how to build trust and commitment?

What makes us different from other coaching methods?

We use our own Guidin methodology in our coaching sessions, which enables continuous measurement, monitoring of trends and evaluation of the effectiveness of the measures. The tool is based on behavioural science and helps to identify, among other things, the emotions, assumptions and underlying behavioural conditions that influence change, such as uncertainty, stress or the experience of meaninglessness. We also use 360 surveys and surveys focused on measuring strategic capabilities, which allow us to look at development in a wide range of business-critical dimensions.
Traditional pre-personal training
Guidin's coaching model
vs

General content on pre-personal skills

Always based on the organisation's own real-time data and current phenomena and challenges

Often takes place in the classroom, not in the field in real situations

Takes place in everyday contexts and real-life situations

Focus on what should be done - not why things are not moving forward

Getting to the bottom of what's going on beneath the surface (e.g. emotions, assumptions, barriers) rather than the visible symptoms

The lessons of coaching are not always put into practice because nothing has changed in everyday life

Simultaneously develops leadership and genuinely drives change forward

Examples of situations combining coaching and real change

Whether it's a major strategic change or a smaller day-to-day development, tailor-made coaching for each organisation will support success.

Updated rules for remote and hybrid working

The organisation agrees to new teleworking practices, but the day-to-day practice is varied. Ambiguities lead to experiences of inequality and friction.

The impact of Guidin coaching:

The scale highlights feelings of injustice, being an outsider or being under pressure. In coaching, the chaperone learns to manage hybrid work in a transparent way, to involve the team in creating rules of the game and to take into account different situations. We measure the experience of community and the functioning of the working team.

  • The frontline worker learns to build common rules with the team
  • Training to manage multi-site work in an equitable way
  • Develop skills needed in an increasing number of organisations

Transition to coaching chaperones

The organisation emphasises a coaching approach, but there is a sense of insecurity among frontline staff. Discussions remain superficial and old management models persist.

The impact of Guidin coaching:

Our metrics make visible the internal challenges faced by chaperones - such as fear of losing their authority or uncertainty about the content of their new role. Coaching offers concrete ways to build trust, ask better questions and listen actively. We measure the development of the chaperones and the teams' experience of the quality of support.

  • The frontline worker learns to move from control to encouragement
  • Developing people-centred leadership
  • Strengthen skills that support team engagement and continuous learning

New weekly meeting policy starts

Meetings start, but participation remains passive. Discussions easily stall and decisions remain unclear.

The impact of Guidin's coaching:

Our instrument highlights feelings and beliefs such as frustration, feelings of meaninglessness or unclear roles. In coaching, the facilitator learns how to build psychological safety, activate participants and clarify goals. We also measure the climate of cooperation and the development of trust.

  • The front person is given tools to build an inclusive culture of debate
  • A clearer common direction
  • Skills that can be used for day-to-day management and strategic communication
FREQUENTLY ASKED QUESTIONS

You ask, we answer

You've come this far already? Is it time to make an appointment...

  • Get a solution to a topical everyday management challenge
  • You are developing pre-personal work in a situation where there is a real need
  • Effective coaching based on your organisation's own data - not guesswork
  • We offer a 100% satisfaction guarantee for all our coaching sessions