POP Bank Group
A technology transformation project in the financial sector.
Change: The POP Bank Group is undergoing a significant technology transformation project, for which data and metrics were needed to support change management.
Why Guidin? Guidin is used to support change management, identify obstacles and opportunities, and guide support measures both at the group level and in a targeted manner at the bank level. Measuring the emotional climate is crucial alongside the project's technical progress, as the role of employees is essential in many ways for the successful implementation of the system.
Benefits: We have been able to identify areas for development and direct actions accordingly. We have also improved our focus on the experience and readiness for change while enhancing the support provided to employees. Change is managed at every level of our group within the project. The project leadership, supervisors, and those responsible for change in the banks have all found the tool and the insights it provides on organizational change readiness, capability, and experience to be extremely valuable for the success of the transformation.
We have also leveraged the expertise of Guidin’s skilled professionals for sparring, formulating questions, and interpreting conflicting results—there is an outstanding team supporting us.
With Guidin's tools, the change process and its progress have become transparent. The discussions around the data are highly productive, and we actively support them across various change stakeholders.
Juha Hallikas
Program Director
POP Bank Group